Online Check-in

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Step 01

Select your residency status

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Japanese Passport

Japanese Citizen

✓

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Foreign Passport

Non-Japanese Citizen

✓

Select "Japanese Passport" only if you hold Japanese citizenship. Foreign nationals living in Japan must select "Foreign Passport" — Japanese law (旅館業法) requires passport verification for all non-Japanese guests, regardless of residency.

Step 02

Primary Guest Information

Last name*

First name*

Gender*

Date of birth*

Nationality*

Occupation*

Purpose of stay*

Postal code*

Prefecture

City

Address detail*

Street Address*

City*

State / Province

Postal Code

Country*

Phone number*

Email address*

Estimated arrival time*

Transportation*

Emergency contact name*

Emergency contact phone*

Step 03

ID Document Upload

Japan residents: Primary guest only — please attach an image of your driver's license, health insurance card, or My Number card.

ID type*

International visitors: Please attach an image of the photo page of all guests' passports. This is required by the Japanese Inn and Hotel Law.

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Click or drag & drop

JPG, PNG, HEIC, WEBP, PDF (max 10MB)

Step 04

Companion Information

Please enter information for all guests.

Step 05

Review & Confirm

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Online check-in is complete!

We look forward to welcoming you